AI Agents for Fraud
and Dispute Operations
Casap deploys AI agents and the industry's leading dispute management software, purpose-built for dispute and fraud operations. Financial institutions can instantly resolve claims, reduce fraud losses, and build consumer trust that lasts. End to end. Automated. Audit-ready.
Resolve disputes in hours. Not months.
Compliant by default. No deadline tracking.
Lower fraud losses. From day one.
3x
Faster dispute resolution
97%
Chargeback win rate
51%
Fewer fraud losses
40%
Reduced call volume
Member
“I resolved my own issue and always knew its status”
Frontline Support
“I can focus on building a relationship with the cardholder”
Ops
“I can get through more cases and focus on the trickier ones”
Multi-channel self service
Meet consumers where they are.
Built-in Reg-E, Reg-Z Nacha, and Card Network expertise
Every rule, every network, already built in.
Agentic AI built to perform
Casap's Dispute AI Agents are powered by the first publicly available dispute model and API, built to reduce costs and improve outcomes.
- Stay up-to-date with rules and regulations
- Increase win-rates with optimized evidence
- Get win-score prediction
Fight first-party fraud, stop third-party fraud
Catch first-party fraud fast. Block third-party fraud at the source.
AI agents backed by human expertise
With Casap's managed service, your team works alongside AI agents and dispute experts to handle claims.
Every transaction type, covered
- Card
- Digital Payment
- EFT
- ATM
- Check
- ACH
Works with the systems
you already have
Partner with Casap as we become the platform for all payment and fraud operations
From ATO investigation, transaction review, and deposit review. We’ll be your complete platform.
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