First-party fraud is hard to catch, harder to prove, and getting more common.
The What's Going On In Fraud 2026 study from Casap and Cornerstone Advisors surveys 400+ banks and credit unions to find out where defenses are failing — and what the teams getting ahead of it are doing differently.
The data tells a clear story.
Data points from the survey paint a picture of where dispute and fraud operations stand in 2026.
See the full findings.
Download the report.
67%
Of respondents expect fraud losses to keep rising through 2026
93%
Cite investigation time as a top operational cost
48%
Don't have a clear picture of how many false claims are being correctly identified before credit is issued
75%
See agentic AI as a viable path forward for early fraud detection and cross-case pattern recognition
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